Choose an established name. The first way to ensure you’re getting a good deal on your cartridges is to choose an established company. That company doesn’t need to be a brand name, however. Several generic print cartridge companies have made a name in the industry for selling top quality products for less. From search page position to the number and age of their reviews, you can establish fairly quickly who has been around the block.. Go with an established company who’s been around long enough to have tested plenty of ink suppliers and knows which ones are worth it. Vendors that have been in business for over 10 or 15 years will most probably have better product quality standards compared to a supplier that has been around for only 5 years.
Satisfaction (should be) guaranteed. If your retailer unequivocally backs their product, that’s another sign that you can be confident in your purchase (after all, they are!) Companies that give you strict stipulations about returning defective products are likely ones to be avoided. Especially steer clear of these companies if you anticipate buying cartridges in bulk orders, where you may not realize a printer cartridge is defective until weeks or months after the original purchase.
Easy returns and customer service. Brand new, name brand ink cartridges (like Epson and HP) malfunction occasionally and the same applies to compatible and remanufactured printer cartridge. Your retailer should understand this principle and make strides toward getting their customers functional replacement cartridges ASAP. Assessing how good a company’s customer service record is before you need to use it can be tough, though. One way to get the idea is to see if they have won prestigious awards for their customer service from reputable sources like the Better Business Bureau or Bizrate.
Customer reviews. Online reviews remain one of the best ways to get to the bottom of whether a product fits the bill. Sure, a lot of people use the comments section to blow off steam, but over time other customers who are satisfied enough with their product to take time out of their day to respond will win out. Read through the comments on your product, and perhaps even dig through several products sold on the company website, to glean how much thought they put into quality standards.
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