A case of ‘Eyes Wide Shut’ I’m afraid.
Jazztels website has a provision to enter your existing phone number to check, in advance of placing a contract, just what service they will be able to offer to a specific number.
I tried this and established that a 7mbs sevice was the best they could offer…
But, the simple fact is that Telefonica own the infrastruture and companies like Jazztel simply buy and utilise spare capacity on that infrastruture; it is therefore impossible to offer anything other than the best that T’fonica can provide in a specific area. It follows that by adding to an existing T’fonica switching centre, Jazztel clients are in fact stealing bandwidth from T’fonicas existing clients, particularly in rural areas where the infrastructure is already struggling to cope.
Simply put, in my area, T’fonica has a max capability of 3Mbs so for Jazztel to offer 7Mbs is presumptuous to say the least. In reality, the very best we can hope for is around 1.2Mbs and that only at certain times of the day; when the rest of the village elect to go on-line in the evenings we consider ourselves extremely lucky to get 120Kbs on an actual download…As for uploads, the best anyone can offer is fixed at around 380Kbs over normal DSL lines. A 15-20% reduction in advertised line speeds up and down is to be expected, is normal and is due to line losses between the switching centre and your equipment. This is mentioned on both T’fonica and Jazztel’s websites.
To be honest, if you are getting 2.5Mbs down on a supposed 6Mbs service this would appear to be about par for the course. You could always try suing Jazztel for breach of contract…
So far as Jazztel advertising is concerned…they are advertising the same as Telefonica… 20Mbs may be available in some parts of Madrid or Barcelona but nationally? Not a chance in the foreseeable future. I think it’s called ‘Creative Advertising’ and its about as legal as Creative Accounting…
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