I saw a post on another forum about the mindless, thoughtless layout/treatment of Ikea towards its customers…
*Mods - If not Ok to post link:
Poor guy just went to buy some mirrors for his new shop. But on getting there was sent hither and tither as the staff did not have a clue. Then when he did find what he had seen in the catalogue.. it was a higher price than advertised.
He is a fit young thing, but suffers from asthma, and after having to hike round and round (I reckon it is getting on for 1km by the time you have snaked through the top level and the lower one)... he had an attack and the security staff would not let him out the nearest exit (He had left his inhaler in the car).
Sadly I have to report things do not seem to have changed since this chaps frightening experience:
I visited the store yestertday and I was naieve enough to think buying a sofa bed there would be a) easy, b) a fun experience.
Like Jason I suffered an attack (claustrophobia in my case) and I could not get out!
Even when my partner tried to help and sat me down in the cafeteria (which is half way round the ‘rat run’), it was not possible
to get me a coffee quickly or easily (yet another rat run full of rats), even though the ‘drink all you like’ machines are in the dining area.
*You have to go through yet another snaking line of barriers to get to the cash desk to pay and get your cup.
We eventually took the stairs down a level, had to make a dash through the entire ground floor (there really is no alternative!),
and escape to fresh air!
I did think as we went in it was a bit of ‘fun’ that they suggest you pick up a store map at the start to ‘guide you’. I now see it is the only way
you will get out again!
What was supposed to be a fun shopping experience turned into a nightmare!
Shame on you Ikea!
ps - I found Jasons story after I got home and I had started to recover from my ‘experience’.
Please post here if there are any other stores like this - and I will avoid!