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Telefonica in English Avoid at all costs
Posted: 08 May 2008 04:44 PM  
Tourist
Total Posts:  5
Joined  2008-02-23

In January I made the mistake of using Telefonica in english.com to order my telephone line,
I know for a fact the the infastructure is in my street,
After several emails, and them taking 110€ from my account, here we are 8th may and still no telephone line.
I have now emailed again asking for a full refund.

We will wait and see.

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P J Matthews

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Posted: 11 May 2008 06:54 PM  
Expatriator
Total Posts:  413
Joined  2007-10-19

could you tell me where you are please and i look in two for you
jurdy

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Posted: 11 May 2008 08:25 PM  
Tourist
Total Posts:  5
Joined  2008-02-23

I am In La Herrada in Los Montesinos.

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P J Matthews

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Posted: 13 May 2008 01:16 PM  
Expat
Total Posts:  32
Joined  2008-03-18

What’s the name of the company that charged you 110€ ??

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Posted: 13 May 2008 01:29 PM  
Tourist
Total Posts:  5
Joined  2008-02-23

The name of the company is Telephonica in English.com.
I have since found out that they are nothing to do with the real Telephonica.

There website allows you to order your telephone line from telephonica, but they charge you €110.00 for the privelege.

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P J Matthews

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Posted: 13 May 2008 01:37 PM  
Expat
Total Posts:  32
Joined  2008-03-18

Never heard of this company. You can ask your phone line at any official distributor of telefonica or movistar.

I recomend also in general to signup only with oficial dealers or directly with the company (normally they have also own offices for public in cities). As a final tip, anyone who needs something from telefonica or movistar, if you call 1004 (telefonica) or 1486 (movistar), ask them for someone who speaks english, they have a team of english people staff.

You can always PM me if you need direct help or installation of phone line,dsl, etc.

Regards

Pieter Vos

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Posted: 14 May 2008 01:32 AM  
Expatriator
Total Posts:  413
Joined  2007-10-19

this comapny is not telefonica, and it looks like it’s some third party unoficial reseller yes i know telefonica are not the easy to deal with aswell

but try them ....

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