Hello there:
I would have to agree with the last persons comments. I agree with you on that type of rental service. I recently moved to the UK 6 months ago from California where I owned my own what we call property management business. Tenants came first because without them the investors couldn’t make any money. I have found in the UK that service to be severely poor. I do not understand that concept from the Estate Agents at all. Good friendly service to tenants and keeping up the repairs makes for happy long term tenants. Have I got that wrong?
I honestly do not like the weather in the UK and I am looking to move to Spain where there is actual sunshine. This field however is my niche. If I knew what was in your rental agreement i would be very happy to help you in any way that I can. no catch just trying to help as this appears to be a very big problem all over. You are welcome to e-mail me at .(JavaScript must be enabled to view this email address)
Just explain what is in your rental agreement and i will try to assist you on how to go about dealing with your issue.
I look forward to hearing from you.